Tahiti Gems
Tahiti Gems
Pieces We Love
A small edit of pieces chosen for everyday elegance, gifting and occasion wear.
Shop by Collection
Find your style through pearls, stones, heritage-inspired pieces and statement jewellery.
See It Styled
Jewellery comes alive when it catches the light, moves with fabric and becomes part of the way you dress.
Worn Your Way
Tag @tahiti_gems to be featured
Jewellery made to feel personal, considered and effortless.
Shop All
Tahiti Gems was born from a fascination with craftsmanship, travel and the quiet beauty of jewellery that feels personal rather than mass produced.
Inspired by artistic traditions and artisanal craftsmanship from around the world, our collections blend heritage influences with a modern, wearable aesthetic. From hand-finished pearl pieces to intricately detailed stone jewellery, every design is created to feel elegant, expressive and timeless without becoming inaccessible.
Inspired by Tradition,
Designed for Today
Tahiti Gems began with a simple idea: beautiful jewellery should feel special without needing to feel untouchable.
As we travelled and explored different artistic traditions around the world, we became increasingly inspired by the craftsmanship, decorative artistry and handmade detailing found within traditional jewellery culture. That inspiration gradually evolved into our own design language — one that combines heritage-inspired textures and artisanal influence with cleaner contemporary styling.
Handcrafted
Heritage
Many of our pearl, stone and Heritage collections are handcrafted using techniques inspired by generations of traditional artisanship and decorative craftsmanship from around the world.
From intricate stone-setting and hand-finishing to layered textures and ornamental detailing, craftsmanship remains central to every collection we create. While our designs are influenced by traditional artistry, they are ultimately shaped through a contemporary lens — allowing each piece to feel refined, versatile and easy to wear in modern life.
Our Values
Crafted with Intention
Every Tahiti Gems piece is thoughtfully designed to balance beauty, wearability and detail.
Affordable Luxury
We believe elegant jewellery should feel elevated and luxurious without becoming inaccessible.
Artisanal Influence
Our collections are inspired by generations of craftsmanship, decorative artistry and handmade traditions from around the world.
Modern Elegance
We create jewellery designed to feel timeless enough to keep, yet effortless enough to wear every day.
A Closer Look
Selected details, textures and styling inspiration from Tahiti Gems.
FAQ
Everything you need to know about jewellery care, delivery, returns and customer support.
Jewellery Care & Maintenance
How should I care for pearl jewellery?
Pearls are delicate natural materials and should be handled with care.
- avoiding direct contact with perfumes, lotions and chemicals
- storing pearls separately from harder jewellery
- gently wiping them with a soft cloth after wear
How should I clean gemstone jewellery?
Use a soft dry or slightly damp cloth to gently clean your jewellery. Avoid harsh chemicals, abrasive cleaners or ultrasonic cleaning unless professionally advised.
Can I wear my jewellery every day?
Many Tahiti Gems pieces are designed for regular wear. However, to help preserve their finish and longevity, we recommend removing jewellery before swimming, showering, exercising or sleeping.
How should I store my jewellery?
Store jewellery in a soft pouch or jewellery box away from moisture, direct sunlight and excessive heat.
Materials & Craftsmanship
Are your pieces handcrafted?
Many Tahiti Gems collections are handcrafted or hand-finished using techniques inspired by traditional artisanal craftsmanship and heritage jewellery making.
Are pearls and gemstones natural?
Many of our collections feature natural freshwater pearls and carefully selected stones. As natural materials, slight variations in shape, colour and texture may occur and are part of each piece’s unique character.
Will every piece look exactly the same?
Because many pieces include natural stones, pearls and handcrafted detailing, slight variations may occur. We believe this individuality is part of the beauty of artisan-inspired jewellery.
Orders & Delivery
How long does delivery take?
Most orders are dispatched within 1–3 business days. Delivery times may vary depending on location and seasonal demand. Once your order has been shipped, you will receive tracking information by email.
For full delivery terms, please read our Shipping Policy.
Do you offer international shipping?
Yes. We currently ship to selected international destinations. Shipping times and charges vary depending on the destination country and customs processing.
Please check with us before placing an international order.
Will I receive tracking information?
Yes. Tracking details will be provided once your order has been dispatched.
Can I send jewellery as a gift?
Yes. Tahiti Gems pieces are carefully packaged and suitable for gifting. If you would like to include a personalised note, please contact us after placing your order.
Returns, Exchanges & Warranty
What is your return policy?
We accept returns within 14 days of delivery on unworn items returned in their original condition and packaging.
Refunds are processed only after the returned item has been inspected and verified as unworn, with all original packaging and product tags intact.
For hygiene reasons, earrings may not be eligible for return unless faulty.
For full return conditions, including tags, packaging, perfume, cosmetic residue and inspection rules, please read our Returns & Refunds Policy.
Do you offer exchanges?
Yes. We offer exchanges within 14 days of the original purchase date, subject to availability and the item being returned in its original unworn condition and packaging.
To arrange an exchange, please contact us at:
sales@tahitigems.com
Exchange eligibility follows the same item condition rules as our Returns & Refunds Policy.
How do I arrange a return or exchange?
Please contact us at:
sales@tahitigems.com
- your order number
- item name
- reason for return or exchange
We will guide you through the next steps.
Are return shipping costs covered?
Unless an item is faulty or incorrect, return shipping costs are the responsibility of the customer.
Do you offer a warranty?
If you believe your item has a manufacturing fault, please contact us within 14 days of receiving your order and we will be happy to review the issue.
What if my jewellery arrives damaged?
Please contact us within 48 hours of delivery with photographs of the item and packaging so we can assist you promptly.
Contact & Support
How can I contact Tahiti Gems?
Email: sales@tahitigems.com
Instagram: @tahiti_gems
WhatsApp: 07595 963799
Contact
Questions about an order, a piece, or a collaboration?
Response Time
We aim to reply within 24 hours on business days.
Press & Collaborations
For editorial features, collaborations and media enquiries, email sales@tahitigems.com.
Join the Inner Circle
First access to new collections, styling inspiration, and exclusive offers.
Your Bag
Privacy Policy
Important customer information for shopping with Tahiti Gems.
Last Updated: June 2026
1. Introduction
Tahiti Gems is committed to protecting your privacy and handling your personal information responsibly.
Tahiti Gems is a UK-based sole trader business operating from Basingstoke, Hampshire, United Kingdom.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order or contact us.
2. Contact Details
If you have any questions about this Privacy Policy or your personal information, please contact: sales@tahitigems.com
3. Information We Collect
When you place an order, contact us or interact with our website, we may collect:
- Full name
- Email address
- Telephone number
- Shipping address
- Billing address
- Order details
Payments are processed securely by Stripe. We do not store your full payment card details.
4. How We Use Your Information
- Process and fulfil orders
- Arrange delivery of products
- Provide customer support
- Send order confirmations and dispatch notifications
- Respond to enquiries
- Improve our products and services
- Comply with legal and tax obligations
We do not sell your personal information to third parties.
5. Lawful Basis for Processing
Under UK GDPR, we process your information because it is necessary to fulfil your order, comply with legal obligations, and operate our business responsibly.
6. Third-Party Service Providers
We use trusted third-party providers to operate our website and fulfil orders, including Stripe for payment processing, Supabase for order and customer records, Resend for customer communications, and Netlify for website hosting.
These providers only receive information necessary to perform their services.
7. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, disclosure or alteration. No online system can be guaranteed completely secure.
8. Data Retention
We retain customer and order information only for as long as necessary to fulfil orders, provide support and meet legal, accounting and tax obligations. Certain transaction records may be retained for up to six years to comply with UK legal requirements.
9. Your Rights
Under UK GDPR, you have the right to access, correct, request deletion of, restrict, object to certain processing of, and request a copy of your personal information. To exercise these rights, please contact us.
10. Cookies
Our website uses cookies and similar technologies to maintain shopping cart functionality, improve website performance and enhance user experience. Further information is available in our Cookie Policy.
11. International Data Transfers
Some service providers may process information outside the United Kingdom. Where this occurs, appropriate safeguards are used to protect personal information in accordance with UK GDPR requirements.
12. Complaints
If you are unhappy with how we handle your personal information, please contact us first. You also have the right to complain to the UK Information Commissioner's Office at www.ico.org.uk.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Terms & Conditions
Important customer information for shopping with Tahiti Gems.
Last Updated: June 2026
1. Introduction
These Terms & Conditions govern your use of our website and the purchase of products from Tahiti Gems. By accessing our website or placing an order, you agree to these Terms.
2. About Us
Tahiti Gems is a UK-based sole trader business operating from Basingstoke, Hampshire, United Kingdom. Customer enquiries may be directed to: sales@tahitigems.com
3. Products
We aim to ensure product descriptions, photographs and pricing information are accurate. Colours may vary between screens and devices. Natural pearls and gemstones may vary in shape, size, colour and texture. Handcrafted items may contain minor variations that form part of their character. Such variations are not considered defects.
4. Pricing
All prices are displayed in Pounds Sterling (£). Prices include applicable UK taxes where required. We reserve the right to change prices at any time without notice. Price changes will not affect orders already accepted.
5. Availability
All products are subject to availability. We may withdraw products, discontinue products or limit quantities available for purchase. Products shown as sold out, reserved or unavailable cannot be purchased.
6. Order Acceptance
Submitting an order does not guarantee acceptance. An order is accepted only when payment has been authorised and we issue an order confirmation. We reserve the right to refuse or cancel an order where a pricing error has occurred, stock is unavailable, fraud is suspected or payment cannot be verified. If payment has already been taken, a refund will be issued.
7. Payment
Payments are processed securely through Stripe. Tahiti Gems does not store full payment card information.
8. Delivery
Delivery times are estimates only. Further details are provided in our Shipping Policy.
9. Returns and Refunds
Your rights regarding returns and refunds are set out in our Returns & Refunds Policy. Nothing in these Terms limits your statutory rights under UK consumer law.
10. Intellectual Property
All website content, including logos, images, product descriptions, graphics and design elements, is owned by or licensed to Tahiti Gems and may not be copied or used without permission.
11. Website Use
You agree not to use the website unlawfully, attempt unauthorised access, interfere with website operation, or upload malicious software or code.
12. Limitation of Liability
To the fullest extent permitted by law, Tahiti Gems shall not be liable for indirect losses, consequential losses, loss of profit or loss of business opportunity. Nothing excludes liability that cannot legally be excluded.
13. Governing Law
These Terms shall be governed by the laws of England and Wales and disputes shall be subject to the courts of England and Wales.
14. Contact
For questions regarding these Terms, please contact: sales@tahitigems.com
Shipping Policy
Important customer information for shopping with Tahiti Gems.
Last Updated: June 2026
1. Introduction
This Shipping Policy explains how Tahiti Gems processes, dispatches and delivers customer orders.
2. Shipping Locations
Tahiti Gems currently ships throughout the United Kingdom. International shipping may be available for selected destinations. Please contact us before placing an international order.
3. UK Shipping Charges
Free UK shipping is currently offered on orders over £100. Orders below this threshold may incur a delivery charge, which will be displayed during checkout before payment is completed.
4. Order Processing
Orders are typically processed within 1–3 business days following successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
5. Dispatch Confirmation
Once your order has been dispatched, you will receive a dispatch confirmation email. Where applicable, this may include courier details, tracking information and delivery updates.
6. Delivery Times
Typical UK delivery times are 2–5 business days after dispatch. Delivery times are estimates and may vary depending on location, courier performance, seasonal demand, weather or events outside our control.
7. Tracking
Where tracking is available, customers will receive tracking information after dispatch.
8. Incorrect Delivery Information
Customers are responsible for ensuring shipping details are accurate. Tahiti Gems cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
9. Lost or Delayed Deliveries
If your order has not arrived within a reasonable period after dispatch, please contact us and we will investigate with the relevant courier.
10. Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery and provide your order number plus photographs of the product and packaging.
11. International Orders
Where international shipping is offered, delivery times vary by destination and customers are responsible for any local import duties, taxes or customs charges unless otherwise stated.
12. Contact
For shipping enquiries, please contact: sales@tahitigems.com
Returns & Refunds Policy
Important customer information for shopping with Tahiti Gems.
Last Updated: June 2026
1. Introduction
At Tahiti Gems, we want you to be delighted with your purchase. If you are not completely satisfied, this policy explains your rights and the conditions under which returns, exchanges and refunds may be accepted. Nothing in this policy affects your statutory rights under UK consumer law.
2. Return Period
You may request a return within 14 days of receiving your order. To be eligible, the item must meet the conditions set out in this policy.
3. Return Eligibility
Returned items must be:
- Unworn and unused
- In their original condition
- Returned in their original packaging
- Accompanied by all product tags, labels and packaging materials
- Accompanied by proof of purchase
- Free from damage, alteration or signs of wear
Returned items must also be free from perfume or fragrance residue, cosmetic residue, smoke odours, body odours, or any other signs of use or handling beyond what would reasonably be expected when inspecting the item.
All returned items are inspected before refunds are approved.
4. Condition of Returned Items
We reserve the right to refuse a refund or apply a reduction in refund value if returned items show evidence of use, damage, perfume, cosmetic residue, smoke exposure or missing packaging/tags.
Where a returned item cannot be accepted for refund, we may return the item to the customer at the customer's expense.
5. Non-Returnable Items
For hygiene reasons, earrings cannot be returned unless faulty. Personalised jewellery, custom-made items and special-order items made specifically for a customer may also be non-returnable unless faulty.
6. How to Request a Return
To request a return, please contact sales@tahitigems.com and include your order number, item name and reason for return. We will provide instructions for returning the item.
7. Return Shipping Costs
Unless the item is faulty, damaged or incorrectly supplied, return shipping costs are the responsibility of the customer. We recommend using a tracked delivery service as Tahiti Gems cannot be responsible for returned items lost in transit.
8. Exchanges
Subject to availability, we may offer exchanges for eligible items returned within the 14-day return period. If the requested replacement item is unavailable, a refund may be offered where appropriate.
9. Faulty, Damaged or Incorrect Items
If your order arrives damaged, faulty, defective or incorrectly supplied, please contact us within 48 hours of delivery with your order number, a description of the issue, and clear photographs of the item and packaging.
Where a fault or error is confirmed, we will arrange an appropriate remedy, which may include replacement, exchange, repair or refund depending on the circumstances.
10. Refund Process
Once a returned item has been received and inspected, we will notify you of the outcome. If approved, refunds will be issued to the original payment method used for the purchase. Please allow 5–10 business days for the refund to appear, depending on your payment provider and bank.
Original shipping charges are non-refundable unless the return results from a fault, damage or an error on our part.
11. Failed or Refused Deliveries
If an order is returned to us because an incorrect address was provided, delivery was repeatedly unsuccessful or the customer refused delivery, we may deduct any shipping costs incurred before issuing a refund.
12. Consumer Rights
Nothing in this policy excludes or limits any rights available to consumers under the Consumer Rights Act 2015, the Consumer Contracts Regulations or any other applicable UK consumer protection legislation.
13. Contact
For returns and refund enquiries, please contact: sales@tahitigems.com
Login & Registration
Access your Tahiti Gems account or create one for future order history and profile features.
Login
Sign in with the email address you used to create your account.
Create Account
Create an account now. Your order history will appear automatically when you use the same email address at checkout.
Reset Password
Enter a new password for your Tahiti Gems account.
Choose a new password
Use at least 6 characters. After saving, you can log in and view My Account.
My Account
View your Tahiti Gems order history and account details.
Thank You
Your payment was successful and your Tahiti Gems order is being processed.
Your order has been placed
We have received your order. A confirmation email should arrive shortly. If you do not see it, please check your spam or promotions folder.
Create your account
Looks like you checked out as a guest.
Create a Tahiti Gems account now so you can see this order in My Account, receive order updates, and get occasional customer offers.
Important: use the same email address you used at checkout. That is how we connect your order history.
Already have an account? Login from the top menu using the same checkout email.
Order processing
1. Confirmation
Your order is recorded after Stripe confirms payment.
2. Packing
We prepare your jewellery carefully for dispatch.
3. Dispatch
Tracking details will be shared once the order has shipped.